Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
The CleanRun Air Duct Cleaning Schertz Guarantee
We stand behind every duct run we clean in Schertz with a written guarantee, not a handshake. Since 2013, CleanRun Air Duct Cleaning Schertz has served more than 52,000 homes, and every single job ended with two things: a written price agreed before we touched a single panel, and a documented photo record showing what was inside those ducts before we started and what they looked like when we finished. That’s Haven Standard Clause 1 in practice. If the work isn’t right, we make it right. The 365-Day Done Right Promise is printed on your job record, not tucked into marketing copy where it can’t be enforced.
What’s Covered
- Workmanship on every duct run, register, and plenum. We guarantee the physical cleaning work itself: negative-pressure extraction (suction-based debris removal) performed with Rotobrush and Nikro equipment, reaching through the full length of each duct run (the individual branching pathway from your main trunk to the room register). If a register still shows debris after we’ve finished, or if a connection we sealed develops a leak within 365 days, we return and correct it.
- Parts and equipment integrity. We use professional-grade equipment from Abatement Technologies, Honeywell, Aprilaire, and Guardsman on jobs where those systems apply, and we verify each unit’s manufacturer specifications before deployment. If a component we install or connect fails due to our handling within the coverage period, we replace it at our cost.
- Site condition on arrival and departure. Your home in Schertz should look the same when we leave as when we arrived, minus the debris that was in your ducts. We cover work areas, wear shoe covers, and vacuum any dust that escaped containment. If we tracked something in or left a mess, that’s on us to fix.
- Arrival window commitment. We give you a specific window, and we communicate if traffic on I-35 or FM 78 shifts it. Haven Standard Clause 3: Verified Crews means you know the technician’s name before arrival, and that technician is the person who shows up, not an unvetted substitute.
- Honest, flat pricing with no post-work surprises. The price on your written scope is the price you pay. One flat price per HVAC system, not per-vent arithmetic that balloons once the van is in your driveway. We put our number next to any competitor’s written estimate through our Free Second Opinion program. No exceptions, no “call for a quote” runaround.
Our Satisfaction Promise

If something about the job doesn’t meet what we agreed to in writing, you call us. A live person answers, 24/7, because CleanRun Air Duct Cleaning Schertz routes every call to a human being, not a queue that dumps you to voicemail. You describe what you’re seeing, or you send the photo record we provided and point to the duct run that doesn’t match what was promised. Tomas Reyes reviews the claim directly, because the owner still handles the exceptions personally. We schedule a return visit at no charge, re-perform the specific work, and document the correction with new before-and-after photos added to your job record. The 365-Day Done Right Promise isn’t a policy subject to manager approval. It’s a written obligation on every invoice. We’ve honored it since our first job in 2013, and we don’t intend to break that streak in Schertz.
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AfterLicensed & Insured Backing
The paperwork matters because it’s what you can verify independently. CleanRun Air Duct Cleaning Schertz carries current licensing and insurance coverage that protects your property while our technicians are inside your home. Our license number is published on this page, not buried in a footer where you’d need a magnifying glass. Background-checked, uniformed technicians operating under Haven Standard Clause 3 means you’re not guessing who’s walking through your door in a Schertz neighborhood like The Crossvine or Pecan Grove. Insurance and bonding are the floor, not the ceiling. They guarantee that if something goes wrong structurally or financially, there’s a mechanism to make you whole. Combined with the documented photo record, the written scope, and the 365-Day Done Right Promise, they form a guarantee stack that holds up when you actually need it to.
How to Use Your Guarantee

Keep your job record. It contains the written scope, the flat price we agreed to, the before-and-after photo documentation from every duct run, and the printed 365-Day Done Right Promise. If you need to invoke it, call (830) 402-5110. A live person will pull your record by address and schedule the return visit. No case number, no escalation tree, no “we’ll get back to you in 3-5 business days.” The same technician who knows your system, or Tomas Reyes himself if the situation warrants it.
Why We Document Everything
In Schertz, we’ve cleaned ducts in homes built in the 1970s off Schertz Parkway and in new construction near Crescent Ridge. The camera doesn’t care about the zip code. It shows the 3-inch debris build-up at the first elbow, the construction dust packed into a new system’s plenum (the central distribution box), or the dryer lint bridging a vent run in a home near Pickrell Park. We photograph it because you can’t verify “clean” from the living room. The photo record is your proof of work performed, and it’s been our standard deliverable since 2013. Other companies in the Schertz market may show you a vacuum hose and ask you to trust the noise. We show you the inside of every duct run, before and after, because Haven Standard Clause 1 demands that the price and the proof travel together.
Free Second Opinion: Test Our Pricing Against Anyone

Bring us a written estimate from any competitor serving Schertz, Cibolo, or Universal City. We’ll put our flat-price number next to it, item by item, in writing. No charge for the comparison. If we’re higher, we’ll explain exactly what the difference covers: equipment grade, technician verification, documentation depth, or guarantee backing. If we’re lower, you’ll know why the other quote was structured differently. Either way, you leave with information, not pressure.
Frequently Asked Questions
Any workmanship defect in the cleaning, sealing, or repair work we performed. If a duct run we cleaned still shows visible debris, if a seal we applied fails, or if a connection we made leaks within 365 days of service, we return and correct it at no charge. Call (830) 402-5110 with your job record in hand.
Your documented photo record shows the interior of every duct run before and after service. You’ll see the debris build-up at the register, the condition of the plenum, and the post-cleaning result. This isn’t a marketing claim. It’s a deliverable you receive as part of the standard job record, and it’s been our practice since 2013.
Call us. The 365-Day Done Right Promise is broad because satisfaction is the point of the work. If something about the experience didn’t match what we promised, Tomas Reyes reviews it personally and we find a resolution that makes it right. The guarantee is in writing precisely so there’s no ambiguity about whether it applies.
Background-checked, uniformed technicians operating under Haven Standard Clause 3: Verified Crews. You receive the technician’s name before arrival, and that named technician is who shows up at your Schertz home. No unvetted substitutes, no day-labor surprises.
Our licensed and insured status means there’s coverage for property damage during service. The documentation process, including photos of the work area before we begin, supports any claim. We’ve carried this coverage since 2013 because it’s the responsible way to operate inside someone’s home.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Schertz, serving Schertz since 2013.




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