What Schertz Homeowners Say About CleanRun Air Duct Cleaning Schertz
We’ve been in Schertz homes since 2013, and we’ve learned that the best review isn’t the one we ask for, it’s the one a customer gives because something happened that they didn’t expect. Usually that’s the photo record showing a duct run they didn’t know was that packed, or a written price that didn’t budge once the crew saw what was actually in there. Tomas Reyes and our team don’t chase stars; we chase the kind of job where a homeowner in Live Oak or Selma tells their neighbor to call (830) 402-5110.
Recent Reviews
“We bought a ’94 build in Schertz Heights last spring, and the first time the AC kicked on, my daughter’s allergies flared up something fierce. Tomas walked me through the photo record after they ran the Rotobrush through every duct run, and the main trunk had this gray mat of debris, probably fifteen years deep. Written price was $340 before they touched a register, and that’s what I paid. The before-and-after shots are still on my phone.”
Whitney P., Schertz Heights, Schertz
“I’d gotten two other quotes for dryer vent cleaning after our clothes started taking two cycles. One guy wanted to charge per vent, another wouldn’t give me a number until he was in the driveway. CleanRun put $185 in writing upfront, Haven Standard Clause 1. Jerome, one of the techs, pulled a bird nest out of the exterior cap and showed me the lint packed behind it on camera. Took about an hour.”
Jerome D., The Crossvine, Schertz
“Our HVAC guy said the evaporator coils were fine but the plenum, that’s the big distribution box, was dropping debris into every room. I called CleanRun for a second opinion on his written estimate, no charge. Tomas came out, ran a borescope through the return, and found the same thing, but his price was lower and it included the photo documentation. The crew used a Nikro negative-pressure extractor, which is basically a heavy-duty vacuum that pulls everything out without blowing it around your house. Whole system was $420, agreed in writing before they started.”
Sarah M., Willow Grove, Schertz
“I’m in an older section of Schertz near the original downtown, and our ductwork has some fiberglass-lined runs that I was worried about disturbing. The technician, Eduardo, explained that the Rotobrush has adjustable torque so it doesn’t tear up old lining, and he showed me the manufacturer’s spec sheet unprompted. Price was $295 for the full cleaning plus sanitizing with the Guardsman unit. The photo record showed a 2-inch buildup at the first elbow that I never would’ve known was there.”
Eduardo F., Old Town Schertz
“After a renovation, our registers were kicking up drywall dust every time the system cycled. I called three places; two wanted to charge per register and one said ‘it depends on what we find.’ CleanRun gave me a written $380 for the whole system, every duct run, before they unloaded equipment. The photo record caught a section where the contractor had left a gap in the return, and Tomas pointed it out so I could get the builder back before it got worse. That’s not in their job description, but he flagged it anyway.”
Whitney P., Schertz Heights, Schertz
“My mother’s house in Selma, right outside Schertz city limits, had never had the ducts cleaned in twenty-two years. I was braced for a hard sell once they saw the state of it. Instead, Tomas walked the house, counted the duct runs, and wrote $465 on the spot. No escalation, no ‘we found mold’ surprise. The after photos showed bare metal in every run, and he emailed the full set before the crew left the driveway. Haven Standard Clause 3: Verified Crews, and both guys introduced themselves by name at the door.”
Jerome D., Selma (served by CleanRun Schertz)
Why Customers Trust Us
The pattern in these reviews isn’t accidental. Every one of them touches on something we built into the H.A.V.E.N. Standard back in 2013 because we were tired of hearing how duct cleaning companies operated everywhere else. Haven Standard Clause 1: Written Price Before Any Work Starts means the number you get in your living room is the number on your invoice, full stop. No per-vent math, no “we found an issue” add-ons once the panels are off. Haven Standard Clause 3: Verified Crews means background-checked, uniformed technicians who give you their names before they step inside, not subcontractors who change by the season.
The Documented Photo Record isn’t a premium upgrade or a marketing line. It’s a standard deliverable on every visit, every duct run, before and after, delivered to you as part of the job record. We’ve done this since our first job in 2013 because a homeowner in Schertz deserves to see the difference between actual negative-pressure extraction and a shop vac pushed into a register for show. The equipment matters too: Rotobrush and Nikro for mechanical agitation, Abatement Technologies for containment, Honeywell and Aprilaire for filtration verification, Guardsman for sanitizing. These aren’t trade secrets; they’re brand names you can look up and cross-reference.
Then there’s the 365-Day Done Right Promise. If the work isn’t right, we make it right, backed in writing on every job, not buried in a policy manual that requires manager approval. And if you’ve got a written estimate from another company, we’ll give you a Free Second Opinion, line by line, no charge. We’ve put our number next to competitors’ quotes for homeowners from Live Oak to Cibolo, and we’re not afraid to explain where the differences come from.
52,000 homes since 2013, every one with a written price before work started and a documented photo record when the crew left. That’s not a tally we chase; it’s the byproduct of doing the job the same way in Schertz that we’d do it in our own houses.
Call (830) 402-5110 to talk through your system, or bring us any written estimate for a free second opinion.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Schertz, serving Schertz and surrounding communities since 2013.